Delivery and Shipping Information

We are committed to delivering your order accurately in good condition and always on time. We partner only with reputed national courier companies to ship your orders. Our packaging does not have any branding, marking or product description to ensure you can have your order delivered anywhere without disclosing the contents of the package.
 
Shipping within 30KM shipping is free.
  • We ship your order within 48-72 hours.
  • You can expect your order to be delivered to you in 4-5 working days in major cities and 12-15 days for other locations as per your pin code.
  • You can track your order online once it is dispatched.
  • While we shall endeavour to ship all items in your order together, this may not always be possible due to product availability. We will intimate you in such cases via email.
  • If you feel the packaging is tampered with or damaged, you can refuse to accept the delivery. Call us at 011-65286278  or contact us with your order number. We will ensure that a replacement delivery is made to you at the earliest.
  • Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.


Estimated Delivery Time: For all areas serviced by reputed couriers, the delivery time would be within 4 to 5 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the http://www.eleganthomeappliances.com/admin/superadmin/products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location. 

Hidden Charges (Sales tax, Octroi etc): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra. 

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company. 

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.